Privacy Policy

Effective Date: [12-1-25]
Last Updated: [12-1-25]

True Love Finder, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile app, and related services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Account Information: Name, email, username, password, date of birth, gender, location.
• Profile Information: Photos, videos, interests, lifestyle details, relationship preferences, and other content you choose to share.
• Messages & Communications: Chats, messages, and correspondence with other users or with us.
• Payment Data: Credit/debit card details and billing information (processed securely by third-party providers).
• Device & Usage Data: IP address, browser type, operating system, access times, and activity on our Services.
• Location Data: If you enable location features.
• Cookies & Tracking: We use cookies, pixels, and similar technologies to remember preferences, analyze usage, and deliver ads.
• Third-Party Data: If you register via Google, Facebook, or Apple, we may receive limited profile information.

2. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our Services.
• Create and manage your account.
• Suggest matches and facilitate communication between users.
• Process payments and subscriptions.
• Send safety alerts, updates, and promotional content (with consent).
• Enforce safety, detect fraud, and prevent illegal activity.
• Comply with legal and regulatory obligations.

3. How We Share Information

We do not sell your personal information. We may share it only in these cases:

• With Other Users: Information you include in your profile will be visible to others.
• Service Providers: With trusted vendors (hosting, payments, analytics, security).
• Legal Requirements: If required by law, court order, or government request.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets.
• With Consent: If you provide explicit permission.

4. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, analyze site traffic, and personalize content. You can manage cookies through your browser. EU/UK users must consent before non-essential cookies are used.

5. Data Retention

We keep personal data only as long as needed for the purposes described in this Policy or as required by law. If you delete your account, we will delete your profile but may retain limited data for fraud prevention, dispute resolution, or compliance.

6. Data Security

We use encryption, firewalls, and restricted access to protect your personal data. However, no system is completely secure. Use the Services with caution.

7. Children’s Privacy

Our Services are for adults 18 and older. We do not knowingly collect data from minors. If we learn we have done so, we will delete it promptly.

8. Your Privacy Rights

Your rights vary depending on where you live.

• Global Users: You may request access, correction, or deletion of your data by contacting us at [Insert Contact Email].
• California Residents: See the California Privacy Notice below.
• EU/UK Residents: See the GDPR/UK GDPR Privacy Notice below.

9. International Data Transfers

If you access our Services from outside [Insert Country], your information may be transferred and processed in other countries (including the U.S.). We take steps to ensure adequate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates with a new “Last Updated” date, and where required, notify you by email or in-app notice.

11. Contact Us

If you have questions about this Privacy Policy or how we process your data, contact us at:

True Love Finder, LLC
Email: info@truelovefinder.com
Address: 10962 Perry Highway Wexford, PA  15090 USA

California Privacy Notice (CCPA/CPRA)

This section applies to California residents under the California Consumer Privacy Act (CCPA), as amended by the CPRA.

Categories of Personal Information We Collect

Identifiers, profile data, payment history, browsing activity, geolocation (if enabled), sensitive personal data (dating preferences, sexual orientation, messages), and inferences (compatibility scores).

Use of Personal Information

We use personal data to provide Services, process payments, suggest matches, send notifications, prevent fraud, and comply with law.

Disclosure of Personal Information

We share data with service providers, other users, regulators, and business partners (if applicable). We do not sell your data. Some sharing with advertisers may be considered “sharing” under California law.

Your California Rights

• Right to Know what we collect.
• Right to Access your personal information.
• Right to Delete personal information.
• Right to Correct inaccurate data.
• Right to Opt Out of the “sale” or “sharing” of personal data.
• Right to Limit use of sensitive personal data.
• Right to Non-Discrimination for exercising rights.

How to Exercise Your Rights

• Email: admin@truelovefinder.com.

GDPR & UK GDPR Privacy Notice

This section applies to individuals in the European Economic Area (EEA), United Kingdom (UK), and Switzerland.

Data Controller

True Love Finder, LLC
Email: admin@truelovefinder.com
Address: 10962 Perry Highway Wexford, PA  15090 USA

Legal Bases for Processing

• Contract: To provide Services.
• Consent: For optional features like marketing and location.
• Legitimate Interests: To improve safety, detect fraud, and personalize matches.
• Legal Obligation: For compliance with regulations.

Your GDPR/UK Rights

• Access your data.
• Correct inaccurate data.
• Delete your data (“right to be forgotten”).
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.
• Lodge a complaint with your local Data Protection Authority (DPA) or the UK ICO.

Cross-Border Transfers

Your data may be transferred outside the EEA/UK (e.g., to the U.S.). We use Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, or other lawful safeguards.

Automated Decision-Making

We use automated profiling to suggest matches. You may object and request human review.